Shortly after World War II, a gentleman by the name of Jack Nye started a garage door company, calling it Ridge Door after its original location in Port Chester.
By Janice Llanes Fabry
Shortly after World War II, a gentleman by the name of Jack Nye started a garage door company, calling it Ridge Door after its original location in Port Chester. Little did he know the family business would still be thriving 65 years later. In the hands of his sons, John and Steven, as well as Peter Trumm, Ridge Door is going strong at a warehouse at 65 Cedar Place in Rye, where it relocated in 1971.
Born and raised here, the three owners wouldn’t think of conducting business anywhere else. “We take a special interest in this community over the rest of the world,” said Steven. “We’ll always take care of our Rye customers above all.”
In addition to servicing and repairing garage doors, Ridge Door furnishes and installs new doors and electrical operators. While John and Peter conduct job estimates and repairs, Steven generally handles the customer relations and bookkeeping ends. They also have an installation crew.
Their business strategy is pretty straightforward. Asked how they’ve lasted this long, Steve said, “Ours is a service business, so we make sure we keep up our end of the bargain and we’re fairly priced.” John quipped, “That and our charming personalities.”
Like their business, the trio, all Rye High School alumni, has a long history. “It has worked out pretty well all these years,” noted Peter about their easy rapport.
Garage doors, on the other hand, have gone through some changes. Of course, back when Jack started the business, they were all manual. As a matter of fact, his sons noted that he didn’t want any part of the daunting electric door when it was initially introduced. Today, the main staple of the industry is the maintenance-free steel, insulated, electric garage door. It’s quiet, doesn’t require painting and is safe. Sensors monitor the operation of the door to ensure it won’t close on anyone underneath it.
Hands down, the most sought after door in Rye is the wooden carriage house style door. It offers a wide selection of design, hardware, and window options, while complementing traditional, modern, or rustic architecture.
In terms of door openers, Ridge Door cautions that not all the new innovations are as reliable as they should be. Nevertheless, the latest wireless technology is poised to replace the nifty remote control garage opener. Today, the HomeLink system allows vehicles themselves to be programmed to activate the doors.
As far as technology and their longtime business, Steven admitted, “Here at Ridge Door we’re not really good with computer-age marketing. We’re a reputation business, where most of the people who use us continue to use us and spread the word.” So far, so good.
For more information, call Ridge Door at 967-8540.